Tech

Aussie Broadband awarded Canstar Blue Award for Most Satisfied Customer for the second year running

Consumer review and comparison website Canstar Blue, has awarded Aussie Broadband their ‘Most Satisfied Customer’ award in their NBN Provider category for the second year running.

The award is a result of the Canstar Blue’s 2020 satisfaction survey, which saw Aussie edging out Westnet and Internode for the top spot. The feedback saw Aussie Broadband awarded five stars for speed and reliability, customer service, value for money and overall customer satisfaction in 2020, though Internode scored well in the ‘Ease of Setup’ and ‘Bill Cost and Clarity’ sections.

Aussie BB Managing Director, Phillip Britt acknowledged the award, giving thanks to his team for their part in achieving the milestone, noting the extraordinary circumstances presented by COVID-19. Mr Britt also noted that ‘customers prefer speaking to someone in Australia for tech support‘, feedback shared by customers with 5-stars in the Customer Service component.

Aussie Broadband has always been fast to offer new options for customers, recently introducing new plans offering speeds up to 1Gbps. The faster speeds are currently on offer for all ‘FTTP premises and some of the HFC network‘ said Mr Britt when announcing the new speed options.

A second year in a row at the top, not bad for a company who has grown from 20,000 customers to 254,000 in the last four years, with over 100,000
of those signing up in the last 12 months. Well done.

Recent Posts

  • Tech

2026 will be the battle of “RGB” in TV technology – what. the. heck. is. that?

If you're still catching up on Quantum Dots, OLED, Mini LED and are thinking that…

4 hours ago
  • Tech

NBN gets set for the final roll out of Fibre upgrades to another 600,000 homes

The NBN is getting ready to lock in the final stage of the Fibre to…

10 hours ago
  • Motoring

The stunning new BMW iX3 is a vision for the future realised as Neue Klasse comes to market

BMW has revealed the first new model to be designed and engineered under their 2025…

12 hours ago
  • Tech

Best in Smart Home – The SwannBuddy 4K Video Doorbell with AI wins at the IFA Innovation Awards

The SwannBuddy4K Video Doorbell with SwannShield™AI Voice Assistant has been given an Honouree accolade for…

20 hours ago
  • Tech

360 degree security camera coverage and smart AI capabilities come to Reolink security lineup at IFA 2025

Reolink is a bit of an upstart when it comes to home security but having…

22 hours ago
  • Lifestyle

LG unveil its AI plans for your home appliances at IFA 2025

LG has announced its vision for AI-powered living at IFA 2025 under the moniker “LG…

1 day ago