Using AI to reduce Appliance Frustration and help with the cost of living

The rising cost of living has Australians across all generations looking for ways to make their homes more efficient. New data from Samsung points to frustrations related to our appliances, and a focus on reducing costs around the home.

While we all know AI can write for us, generate images, and even translate conversations, perhaps AI will be a key part of the solution to these very issues.

Appliance-Related Frustrations and How AI Can Help

Samsung’s data[1] shows that more than half of Aussies (51%) are frustrated by their appliances’ high energy consumption, while others struggle with cleaning and costly repairs. These frustrations vary across generations:

• Boomers are particularly concerned about energy use (59%), more than double the concern of Gen Z (44%).
• Gen Z is more annoyed by appliances being difficult to clean (55%), whereas only 38% of Boomers share that frustration.
• Millennials, on the other hand, are focused on space, with 29% frustrated that appliances take up too much room.

Fortunately, AI is already starting to target these very pain points.

Smart home appliances equipped with AI can monitor and optimise energy use, making them more efficient than appliances which don’t utilise AI technology. For example, AI-powered washing machines such as  Samsung’s Bespoke AI Heat Pump Combo can adjust water and detergent based on the load size, which saves on power – but as a result can help with reducing household expenses[2].

Similarly, AI can streamline appliance maintenance by predicting when repairs are needed[3], Samsung offers the SmartThings Home feature through its SmartThings app that notifies you when parts need replacing helps troubleshoot problems. It even provides useful tips on using your appliance, as well as a user manual[4]. This reduces the chances of costly breakdowns by addressing issues before they escalate, giving Australians peace of mind and saving money.

Using AI for Energy Efficiency

Energy-led frustrations are common in households, with Boomers (64%) and Gen X (58%) being the most irritated by lights left on in empty rooms – remember when your mum would yell at you for that? Now it’s me getting frustrated at my kids! This is where AI shines—automated systems can sense when a room is empty and turn off lights, ensuring that energy isn’t wasted.

AI can also tackle another common gripe: appliances running when they aren’t needed. For instance, a smart dishwasher such as Samsung’s Freestanding Bespoke Smart Dishwasher and through the SmartThings App[5] you can easily check its status, turn it on/off, get cycle recommendations and receive diagnostics information. You can even personalise your clean to your specific needs by downloading additional programs that suit you best such as Plastic or Baby Care cycle.  Better yet, via selected Samsung Galaxy Watch models, you can even turn off your devices from your watch to ensure you’re running your home effectively[6]

For the energy-conscious older generation who already make efforts to save energy by turning off devices and using LED lights (68%)[7], AI could be the perfect companion to make energy-saving routines even more seamless.

Meanwhile, younger Australians, like Millennials and Gen Z, would benefit from AI-driven appliances that have the ability to learn their preferences, making it easier for them to adopt energy-saving habits without thinking twice.

It’s got the look

Looks matter, no one wants an ugly appliance! Appearances matter when it comes to home appliances – that’s what the Samsung survey data says!

Nearly a third (32%) of Gen Z feel judged for having outdated or mismatched appliances, with Millennials not far behind at 29%[8]. In fact, Gen Z are the most likely to visit friends’ homes based on whether they have modern, luxury, or smart appliances – can you believe that?

AI can play a role here too – even if it’s by chance. Smart home devices are often the pick of the range, the feature models, and being modern they offer a sleek look and are designed to blend into modern homes seamlessly.

AI is also driving advancements in appliances that are both functional and visually appealing. Smart fridges, for example, now come with built-in screens that not only keep track of your groceries but also display personalised interior design inspiration, allowing you to make the most of your kitchen space.

It’s not slowing down either

AI is already changing how Australians interact with their homes, making everyday tasks more efficient and cost-effective. As smart tech continues to evolve, we can expect even more advancements aimed at helping solve those common household frustrations—from reducing energy consumption to making appliances more user-friendly and stylish.

In a world where Gen Z is increasingly buying high-end kitchen gadgets for their looks (26%) and Millennials are showing off their appliances (22%), AI-driven smart devices will likely become a cornerstone of modern living[9].

While Boomers may be less attached to their household appliances, the rest of us can look forward to AI helping us live smarter, save money, and enjoy more peace of mind in our homes.

This article was written with the support of Samsung Australia, we call it Supported Editorial, where our partners help us allocate time to articles we’re keen to write but might not otherwise be able to prioritise.

[1] Refers to research commissioned by Samsung and conducted by Nature – Australians@Home: 2024 Smart Living Edition

[2] Tested on the WD18DB8995BZSA Samsung Bespoke AI Heat Pump Combo comparing results with AI Energy Mode turned on (Wash –Avg0.11055kWh / Dry –Avg. 1.0150) and off (Wash -Avg0.31911kWh / Dry –Avg. 1.2791kWh). Tested with 3kg Cotton base load and using AI OptiWash and Dry cycle. Actual energy saving may vary, depending on variables including the wash and/or dry cycle, type of detergent and laundry materials. Available via the SmartThings App on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. T&C’s apply

[3] Requires a wireless network, a Samsung account and the Samsung SmartThings App

[4] Available on Android and iOS devices. A wifi connection and Samsung account are required

[5] Requires a wireless network, a Samsung account and the Samsung SmartThings App. The Samsung SmartThings App supports Android OS 8.0 (Oreo) or later, which is optimized for Samsung smartphones. This App also supports iOS 13 or later for iPhone models. The SmartThings App is available in the Ap p S tore and Play Store. Available in certain languages, including English, French, German, Italian and Spanish.

[6] Requires a wireless network, a Samsung account and the Samsung SmartThings App.

[7] Refers to research commissioned by Samsung and conducted by Nature – Australians@Home: 2024 Smart Living Edition

[8] Refers to research commissioned by Samsung and conducted by Nature – Australians@Home: 2024 Smart Living Edition

[9] Refers to research commissioned by Samsung and conducted by Nature – Australians@Home: 2024 Smart Living Edition