TIO

  • Tech

Complaints for mobile and internet use drop for the fifth consecutive period says the TIO

After releasing their latest report this month, the Telecommunications Industry Ombudsman (TIO) has advised that complaints relating to phone and…

2 years ago
  • Tech

The TIO have released their yearly complaint report and it looks promising

Today the Telecommunications Industry Ombudsman (TIO) released their annual report of complaints for the 2017/18 financial year, and the results…

6 years ago
  • Tech

Telco complaints continue as they struggle to get customer service right

Depending on how you look at it, complaints to the Telecommunications Industry Ombudsman are either up or down, but either…

6 years ago
  • Tech

Aussies know how to complain: Telecommunications Ombudsmen complaints are way up!

For the telcos, complaints made by consumers to the Telecommunications Industry Ombudsmen (TIO) are a nightmare. You see if a…

7 years ago
  • Tech

Putting Vodafail to rest – Vodafone the shining light in Ombudsman complaints file

You've gotta feel for the staff of Vodafone, the word Vodafail continues to haunt them, even 4 years after the…

9 years ago