Norton brings their scam protection tool, Genie directly into ChatGPT

Have I got a virus? Should I click on this link? It’s the age-old refrain to anybody that considers themselves the designated IT help desk in the family

For many, interacting with programs on a PC or mobile device is hardly the easiest of tasks if you don’t have that smart nephew/niece on hand to answer your basic tech questions. (Or a Tech guru who records every Tuesday morning for a top-rated podcast – go to EFTM.com and click on Ask Trev or text/WhatsApp on 0477 657 657)

Diving into settings or googling the answer isn’t always practical and when it comes to potential security threats it can be doubly stressful. More recently you might just jump on to ChatGPT for an answer.

What if you could have security software embedded in that ChatGPT conversation?

Norton have announced AI powered scam protection tool, Genie, directly inside ChatGPT.

The new Norton feature allows you to share emails, texts, messages, images or links to determine whether something that looks dodgy, either is or isn’t dodgy.

It does so, not by recognising suspicious links but by analysing the entire message. The context, the language & the intent as well as identifying attempts to impersonate others (Nigerian Princes maybe?), whether the message is attempting to pressure someone into action or perhaps it is trying to glean important personal information from you.

Genie is also available within the Norton App. It is reported that up to 90% of threats targeting people last year were from scams, phishing and fake advertisements so adding another layer within a generative AI chatbot is a logical step.

“AI is quickly becoming part of our daily lives. People are already asking ChatGPT whether they should click, pay, or respond,” said Leena Elias, Chief Product Officer at Gen, parent company of Norton. “With Genie in ChatGPT, we are extending Norton’s scam analysis and advice directly into those conversations”

Norton lists potential questions that you could ask in their new tool within ChatGPT

• “@Norton, this email says my account will be locked if I do not act now. Is this a scam?”
• “@Norton, I got a text about a missed delivery with a link. Should I click it?”
• “@Norton, this message looks like it’s from my bank, but something feels off.”
• “@Norton, is this online deal real, or is it trying to steal my information?”

How to Use Norton in ChatGPT

Getting started takes just a few steps:

1. Log in to ChatGPT

Apps are available once you are signed in.

2. Open the Apps section

Visit the ChatGPT app directory.

3. Find and enable Norton

Search for the official Norton app and click Connect to enable it.

4. Use @Norton in your chat

Get started by asking questions like “@Norton, is this a scam?” Start questions with @Norton any time you want help checking a message, email, link, or image, or when you have questions about staying safe online.

Staying protected is a far more complex task than it ever has been. This new application of security protection within a AI chatbot is just another requirement if we are to remain secure