EXCLUSIVE PHOTO: Two ATSB Investigations involving crushed smartphones on Qantas flights causing smoke or fire

There are now two Australian Transport Safety Bureau (ATSB) investigations into incidents on board Qantas flights involving reports of smartphones being crushed by reclining Business Class seats on trans-pacific flights.

Widespread reports in media today of an ATSB investigation into an “in-flight fire involving a Boeing 747 near Los Angeles International Airport” on June 21.

The reports are that a smartphone was crushed and caused a small fire on-board the plane when the Business Class seat it’s owner was sitting in was reclined – with the smartphone having fallen down behind the seat, the phone was crushed and that caused it to either catch fire or certainly create some degree of concern on-board.

EFTM can reveal that another ATSB investigation was already underway into a remarkably similar incident on May 16.

In this case there was smoke detected on-board an Airbus A380 en route to Dallas Fort Worth Airport in the USA.  The plane was 3,000km out from Dallas when an acrid smoke was detected in Business Class.

The same explanation is seemingly at play here.

A passenger was unaware their smartphone had fallen down behind or within the chair mechanism, and when reclined it crushed the phone and caused the damage and small fire/smoke.

Here’s the phone in question after it was removed from the seat which had to be dismantled to retrieve the phone and uncover it as the cause.

Having been lucky enough to travel Business Class on many international airlines, I can say that it’s remarkable this hasn’t happened more often.  I’ve dropped phones behind seats in United Airlines and have witnessed others do likewise.

ATSB investigations are underway into both incidents, and reports will be issued in a few months – in the meantime, we would anticipate Qantas issuing stern and very direct one to one warnings to Business Class passengers until some prevention can be put in place.

Recent Posts

  • Lifestyle

Reviews: Anker Solix Everfrost 2 and the Anker Solix F3000 power station — a fridge and power for it, wherever you may be

There is not much more Aussie than the Esky.  Although Esky is a brand name,…

3 hours ago
  • Tech

The Kayo Crackdown: Is the End of Password Sharing Here?

Shared streaming is in the focus as it now appears clear Kayo Sports via the…

4 hours ago
  • Tech

Google launches early Android 17 Beta for Pixel devices targeting app scalability

Google has skipped their usual Developer Preview of the next version of Android, instead jumping…

22 hours ago
  • Tech

Samsung set to announce a new, innovative layer of privacy at Galaxy Unpacked 2026 this month

Samsung has today announced the date for the Galaxy Unpacked 2026 event in San Francisco:…

4 days ago
  • Tech

Buskers to bands, JBL’s Bandbox Solo and Trio offer AI sound isolation

Audio maker JBL has announced they’re getting the band together - launching their AI-powered portable…

4 days ago
  • Tech

House hunting gets an AI-assisted boost with Realestate.com.au launching a ChatGPT app

Finding your dream property is getting an AI-assisted boost, with RealEstate.com.au launching their first real…

4 days ago