Tech

Medibank cyber attack drama continues to evolve – number affected still unknown – counselling on offer

Medibank is describing their recent cyber attack as a distressing development as the company continues to work with the AFP and seemingly keep in touch with the attacker to investigate just what data has been obtained from their systems.

As investigations continue, it can now be revealed that Medibank has now sighted 1,100 customer records, which include personal and health claim information.

However, the company says it’s still “too soon” to determine just how much data has been stolen.

In reality, we’re at a place now where every Medibank customer must assume they are affected, and consider how the release of this personal information might affect them.

It’s for that reason Medibank is offering 24/7 Mental Health and Wellbeing support.

“Our customers can also speak to Medibank’s experienced and qualified mental health professionals 24/7 over the phone for advice or support around mental health or wellbeing (1800 644 325).”

The company is also putting on hold any premium increases until early 2023.

Medibank is urging its customers to be vigilant about email, text and phone calls that are suspicious or have a call to action in them, and is keeping information available on their website or via the phone

CEO David Koczkar says “I unreservedly apologise to our customers who have been the victims of this serious crime.

“As we continue to uncover the breadth and gravity of this crime, we recognise that these developments will be distressing for our customers, our people and the community – as it is to me.

“This is a malicious attack that has been committed by criminals with a view of causing maximum fear and damage, especially to the most vulnerable members of our community.

“We continue to work closely with the agencies of the Federal Government, including the ongoing criminal investigation into this matter.  We thank them for their ongoing support and assistance.”

Recent Posts

  • Tech

2026 will be the battle of “RGB” in TV technology – what. the. heck. is. that?

If you're still catching up on Quantum Dots, OLED, Mini LED and are thinking that…

5 hours ago
  • Tech

NBN gets set for the final roll out of Fibre upgrades to another 600,000 homes

The NBN is getting ready to lock in the final stage of the Fibre to…

11 hours ago
  • Motoring

The stunning new BMW iX3 is a vision for the future realised as Neue Klasse comes to market

BMW has revealed the first new model to be designed and engineered under their 2025…

14 hours ago
  • Tech

Best in Smart Home – The SwannBuddy 4K Video Doorbell with AI wins at the IFA Innovation Awards

The SwannBuddy4K Video Doorbell with SwannShield™AI Voice Assistant has been given an Honouree accolade for…

21 hours ago
  • Tech

360 degree security camera coverage and smart AI capabilities come to Reolink security lineup at IFA 2025

Reolink is a bit of an upstart when it comes to home security but having…

24 hours ago
  • Lifestyle

LG unveil its AI plans for your home appliances at IFA 2025

LG has announced its vision for AI-powered living at IFA 2025 under the moniker “LG…

1 day ago