Tech

Hubbl gives customers $25 credit after massive hardware failure

It’s not been a great 24 hours for the team at Hubbl with all their customers victims of a massive software failure that rendered the Hubbl Glass TV and Hubbl boxes useless in the lead up to on of the biggest sporting weekends this year.

The outage appears to be based on a software update globally affecting Sky in the UK and Hubbl here in Australia.

Teams were relatively quick to establish a fix late yesterday afternoon with a manual restoration working for most people.

Hubbl had hoped an overnight wave of updates would restore all other devices, unfortunately that took longer than expected but should now be working for all boxes.

if your Hubbl device is not working, you can still manually resolve the issue following some simple but detailed steps.

As a gesture of thanks and in expressing their apologies for the outage, Hubbl has credited all users with $25 on their Hubbl account which will be used against your next Hubbl billed apps, or for a Hubbl billed subscription or pay per view event in the next 12 months.

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