The EFTM podcast – Talking TVs with Hisense and giving to Margaret for her nursing home songs!

[00:00:03] Voice Over: The EFTM Podcast. Talkback Technology. Got a question about tech? Trev’s here to help. Not sure what to buy? Ask Trev. Australia’s number one talkback technology podcast.

[00:00:24] Voice Over: Join the conversation. Head to eftm.com and click Ask Trev. Helping Australians with tech questions for over 15 years, the EFTM Podcast with Trevor Long.

[00:00:45] Voice Over: Real Australians, real questions, every week.

[00:00:51] Voice Over: You can text Trev now, thanks to Vodafone, on 0477 657 657.

[00:01:09] Trevor: Well, there we are, folks. We’re halfway through the year. It’s official. Uh, it’s crazy to think that we are a week into July already. Isn’t that insane? Uh, but there it is. The dates, the calendar doesn’t lie. Uh, we’re a week into July. Um, I’ve got a very busy week coming up. I’m, I’m actually, um, uh, doing a lot of driving this week, including family. Um, I’ve got a big day recording with Fenech tomorrow as always, and we are doubling down at the moment because we’re trying to bank enough movie and EV shows to make sure that we can, um, get, uh, cover off my little break at the end of the year with the family in America after the IFA and Apple event. Anyway, that’s that aside. So I can’t tell you why yet, but on Thursday I’ll be on the Today Show talking from a very remote regional area. So I’ve got to drive there on Wednesday night. So after I finish recording and editing these— this week’s shows, I’ve got to get in the car. Luckily I’ve got a big Kia EV9 GT on loan, so I will take that from Fenech and he’ll take the van that I’ve got, and I’ll drive to the country. And then straight after the live cross, I’m going to drive to Canberra where I’m going to talk to the MG Club of Canberra about electric cars because my uncle who passed away a few months ago was a longtime member of the MG Club and he asked me to come and talk to them about EVs. So I’m fulfilling a commitment to my late uncle to talk to his mates about electric cars. So I’m going to drive down to Canberra to do that. I’ll drive back Thursday night. I will get a bit of work done on Friday. Geez, I’ve got the dentist as well, what a shocker. And then on Friday afternoon, I’m driving to Young with my kids for just a day. We’ll get there that night, we’ll spend a day seeing the great nieces and nephews, or great niece and great nephew, ’cause Victoria really wants to see them and get cuddles. And then I’ll drive back on Saturday night. So I haven’t done the calculation yet, but I’m tipping it’s gonna be, I reckon, a couple of thousand Ks of driving. Fully electric and to very remote areas too. So it’s going to be a fascinating week for me, electric car driving-wise. Anyway, that’s, that’s just my week. Uh, this week on the EFTM podcast, uh, we’re going to follow up with Margaret, who had been making songs for elderly residents at an aged care home where her husband is a resident. And it’s just a beautiful story. And we’ve managed to dip into the hip pocket and buy some things to make sure she can do exactly what she wanted to do for those residents. So looking forward to catching up with her. Damien’s on the line ready to talk about deals for, or we should not say deals, well it’s deals, but a little bit of a, not a loophole, what’s the other bit of a loophole? A potential trap for people switching NBN carriers. So Damien’s a very savvy shopper and buyer. So we’ll get that from him. But most importantly, we’re gonna talk to Chris Mayer from Hisense. Now, Chris is, I think, the national training manager would be his title at Hisense. And I’ve known Chris for many years and he is— and I’m not saying this because they’re a great company and they’re great supporters of VFTM or for any other reason— he is just an absolute guru when it comes to knowledge on TVs. So he knows the TV market very well. So I thought we’d double down and triple confirm our understanding of RGB. And also I want to talk to him about just generally backlighting on TVs. So I’ve done a, a Trev Explains on this on YouTube and TikTok, which includes some of what you’re about to hear from Chris. So it’s a fascinating kind of thought process about, you know, what is backlighting on a TV. But just generally, Chris is a very savvy and knowledgeable man who knows and loves his TV. So who better to have a chat with to bring us up to speed on the world of TVs in 2026? Speaking of the world in 2026, I mean, I’m still processing the idea that PlayStation won’t sell disc games anymore, and it doesn’t worry me. But the more I’ve been thinking about this, the more I’m kind of sad for the future generations. Like, the generation being born today— so my great niece and great nephew, for example, little Hugo and Leah, uh, they’ll never know a compact disc. They’ll never know a PlayStation disc. They’ll never know a cassette. They’ll never know a DVD. So they won’t know physical ownership of things, and that’s fascinating to me. And I also think that the decision on Sony for gaming just eliminates the secondhand market. There’s people that don’t want to spend $150 on a game, but they’re happy to spend $50 or $60 after someone else has finished with it. They go and buy it. From The Gamesman or EB Games or wherever it might be, and they enjoy the game, and maybe they then take it back and someone else buys it for $30. Now, are the publishers annoyed because they only got the original $120 and they didn’t get a cut of the $60 and the $30? That’s ridiculous. That’s like Ford saying they’re filthy they’re not getting a cut of a Falcon being sold on the secondhand market today. Stupid. But the other challenge is, is the concern that retailers, big retailers like Target or Big W who might sell computer game discs right now, um, will continue to sell them because if there’s only a physical packet with a download code in it, are people going to bother with that? And if they don’t and they— that area gets smaller and smaller and disappears from retail, is the only price you can pay whatever’s listed on the PlayStation Store? Because that takes away competition. But most importantly, does Xbox follow? Does Xbox follow and do the same thing? That’s going to be really, really interesting. Anyway, uh, we shall find out, we shall see. All that to come. Anyway, let’s get on with your calls on the EFTM Podcast.

[00:07:31] Voice Over: Tech, cars, lifestyle— this is the EFTM Podcast with Trevor Long. You can text Trev now, thanks to Vodafone, on 0477 657 657.

[00:07:46] Trevor: Taking your calls, love to hear from you. Margaret’s on the line. G’day, Margaret.

Margaret — nursing home speaker follow-up

[00:07:49] Margaret: Hello, Trevor again.

[00:07:51] Producer: She’s back.

[00:07:52] Trevor: We got you. And I don’t think we haven’t caught up since you tested the speaker, have we?

[00:07:58] Margaret: No.

[00:07:59] Trevor: So we spoke a few weeks ago. You’ve been visiting your husband in aged care and at the same time going around and visiting other other residents there and writing songs using AI about their lives. And we wanted to come up with a solution. So I spoke to the people at Laser and they, I think they sent me a radio and I thought, no, no, you had to send it to Margaret. So they sent you one. I don’t know what they sent you, but they sent me like a, look like a boombox, a cassette boombox.

[00:08:28] Margaret: I have 50 little speeches.

[00:08:30] Trevor: No, well, hang on. We haven’t got to that yet. The first one, like I’m just talking about the test and the trial that you did, right?

[00:08:35] Margaret: Yeah, the first one.

[00:08:36] Trevor: What was the first one that they sent you?

[00:08:38] Margaret: A larger version, right?

[00:08:40] Trevor: So a laser fabric, a little speaker. Okay, cool.

[00:08:43] Margaret: Yes.

[00:08:44] Trevor: And so it worked that you were able to put a song on a USB drive, plug it into the speaker, and just basically hit play?

[00:08:52] Margaret: Yes, that’s what they’ve been doing all morning here.

[00:08:54] Trevor: And then you sent me a text message again and said, this is perfect, it’s great, but now I need 50 of them.

[00:09:01] Margaret: Yes.

[00:09:03] Trevor: And Margaret, I couldn’t be bothered mucking around, so I simply— like you said, you need 50 speakers and 50 you know, USB drives.

[00:09:11] Margaret: Sticks, yeah.

[00:09:12] Trevor: And so I looked on Officeworks, I looked on a few different places, and storage is expensive these days because of AI. But I found a little, like a 10-pack on Amazon of what looked like, frankly, cheap USB drives. But I assume the songs are quite small, a couple of megabytes maybe. So I figured you wouldn’t need a large amount of space, and I ordered on Amazon 50 USB drives. And you must have thought that was a weird parcel to receive on your doorstep.

[00:09:40] Margaret: It was a bit, but it had your name on it, didn’t you?

[00:09:42] Trevor: Because that’s the thing, if I received an Amazon parcel with someone else’s name, it’d be weird. But it had your name on it, didn’t it?

[00:09:48] Margaret: It did, yes. Thank you so much.

[00:09:50] Trevor: And then I spoke to Laser about what they had sent you, and they said they don’t have any stock of the one that they had sent you. I said, because I need, I need 50, uh, and then they, they sent me a link to one, and they were— I’m gonna say, I think they were $25 each. And I said, can you do a ‘Can you do a bloke a bloody favor and give me a better deal?’ And in fact, weirdly, what they did was reduce the price publicly on their website to $10. And so I went, ‘Okay, well, I’ll just buy them here.’ So I bought 50. I had them shipped to your house. How big was the parcel? Because I wondered how big the delivery would be. And then it got taken to your local supermarket or somewhere.

[00:10:31] Margaret: Went to the local chemist and luckily I didn’t have to pick them up because they were 13 kilo boxes. So I had help to get them in the car, which was good.

[00:10:43] Trevor: How big is 50 speakers? Um, I feel the boot of your car or what?

[00:10:49] Margaret: No, no, no. They’re about 3, 4 feet by 1.5.

[00:10:56] Trevor: Right.

[00:10:57] Margaret: Okay.

[00:10:57] Trevor: So, so is it 24 in a box? I thought that was the simplest thing to do was just get them to you because you’re doing a wonderful thing for all those people.

[00:11:05] Producer: Thank you.

[00:11:06] Trevor: So have you started downloading all the songs onto drives and how’s it going?

[00:11:12] Margaret: I’ve made quite a few people happy this morning, giving them their speakers. They’ve been playing them one after the other in the activity room. And one lady’s been following me up and down the corridor and hugging me all the time.

[00:11:25] Trevor: Aww.

[00:11:26] Margaret: She’s so happy. I know. Well, that’s awesome. I’ve done 33, 33 so far.

[00:11:32] Trevor: 33 done. What do the staff think? Do you think they think it’s a bit weird, all these songs they’re hearing now?

[00:11:37] Margaret: No, they don’t think that they’re weird. They’re very excited for the residents. It’s just, you know, otherwise they don’t do an awful lot every day.

[00:11:46] Trevor: Yeah. And tell me about— because I’d never thought about putting a piece of music, let alone your own song, on a USB drive and plug it into a speaker. Is it something they can do without you? As in press play? Or how’s that part of it?

[00:12:01] Margaret: They have to put the USB into the speaker and just press a button. But the staff, you know, can do that if they visit them.

[00:12:08] Trevor: Okay, so others know how to use it. It’s not complex. So the staff are— because I did worry, I thought, what if we’re creating drama for the staff? They’re like, oh geez, now I have to learn how to do this. But it’s easy to do, right?

[00:12:19] Margaret: Yeah, easy. And some of them can do it themselves.

[00:12:21] Trevor: Yep, yep.

[00:12:22] Margaret: And the other ones, they’ll get help.

[00:12:24] Trevor: And have you tested what happens if you put multiple songs on one? Can it just play through them?

[00:12:28] Margaret: Yeah, I put two on. I’ve got husband and wife here, a couple of them. So I put both songs on and they play one after the other.

[00:12:36] Trevor: Oh, lovely. Have you run into any children or grandchildren of residents that have got this happening?

[00:12:44] Margaret: No, not yet.

[00:12:45] Trevor: No, that would be a fascinating thing because they’d be like, what happened here? Where did this speaker come from?

[00:12:51] Margaret: Well, they have to— as I said, they’re all in one room at the moment with the residents. So when they get visitors, they’ll get a big surprise.

[00:13:00] Trevor: Lovely, lovely.

[00:13:01] Margaret: Not a big— it’s a little surprise, but it’s— it is lovely. They’re so excited.

[00:13:06] Trevor: Well, you’re doing it. A wonderful thing. It’s just a nice little cheer, a nice little smile, a nice little emotion for them to have when they get to hear that song. How’s your husband?

[00:13:16] Margaret: Oh, he’s actually sitting in the room with me. He’s not great today.

[00:13:20] Trevor: Okay, well, he— you know what, he’d love what you’re doing. I think without any question, he’d think it’s wonderful what you’re doing with your time.

[00:13:28] Margaret: You know, he’s nodding. That means he can hear you.

[00:13:33] Trevor: He would be so proud that you’re not just coming to see him every day, but you’re seeing other people and you’re making make other people’s lives better. And those simple little things, it’s so powerful.

[00:13:44] Margaret: Well, I can’t thank you enough because I couldn’t do it without you. They’re just amazing, these little speaker boxes.

[00:13:51] Trevor: Well, they’re just speakers. That was an easy thing for me to do. And I appreciate Laser giving me a discount, and I’m glad we got them to you nice and quickly. And I’m just— it fills me with joy to know that those residents are enjoying those songs that you’re creating for them.

[00:14:07] Margaret: Thank you. No, we’re just doing a little thing for some people. That’s all I’m trying to do.

[00:14:13] Trevor: And you’re doing it well, Margaret. Good on you.

[00:14:15] Margaret: Well, hopefully they’re happy.

[00:14:18] Trevor: Keep in touch. Okay.

[00:14:20] Margaret: All right, Trevor. Thank you very much.

[00:14:21] Trevor: Good on you, Margaret. Lovely to hear from you.

[00:14:24] Margaret: Okay, bye. Cheers.

[00:14:25] Trevor: No worries at all. Yeah, I mean, Margaret’s text was something simple like, it worked, and now I need 50 of them. And I thought to myself, oh, gosh, what have I created, a monster here or what? And I did the numbers and I thought, look, I mean, if we were buying 60, I don’t know, um, really expensive speakers or whatever it might be, um, that, that would be, that’d be crazy to be, it’d be a lot. But look, Laser make great products, they’re affordable, they were probably running through a new generation of these speakers, so they were happy to do the discount. And they were just simple little, very small kind of, uh fist size, I guess, portable speakers. Um, that meant that they, um, that she could plug them in and go. And I just got the— I didn’t buy SanDisk USB drives, I bought them on Amazon. I think it cost $900 for 50 speakers and USB sticks. I think we’ve got a good deal, folks. So that’s our little EFTM family, um, donation to what, um, wonderful efforts Margaret is making for those residents out there in that aged care facility. So joy has been brought to them, and I think Margaret too. So wonderful stuff. And thank you to everyone for listening, because if this wasn’t a fun show to do, I wouldn’t be able to do fun things like that. Yeah, wonderful stuff, Margaret.

[00:15:52] Voice Over: Helping Australians with tech questions for over 15 years, the EFTM podcast with Trevor Long.

[00:16:03] Trevor: Great to have your company, and I’d love to hear from you if you’ve got a tech question, uh, you want my help buying something new, I’d love to help you out. 0477 657 657. Send me a text, we’ll get you on the show anytime you want. So either a text or a WhatsApp, we’ll get you on the show and we’ll have a chat about what’s troubling you or what you’re looking for in the world of tech around you. We have talked TVs a fair bit in the last month or so because it’s TV season, um, and that’s kind of escalated because of the end of financial year. Sales, so over the last few weeks. So we’re now in the new financial year and it’s, it’s still a complex world of televisions. And I weirdly feel like it’s, it’s at its peak of complexity because we’ve got so many new technologies. It’s kind of going back to when we were moving on from plasma and moving into different spaces. And so it’s exciting, it’s exciting that there is so much out there. And if you’ve, if you’ve checked out the EFTM Buyers Guide, the Which TV to Buy page. There’s 183 TVs this year from different brands, and so it’s a lot to look through. Um, one of the people I trust and respect most in this space because he genuinely possesses knowledge that I don’t think anyone else in the industry actually has is Chris Mayer from Hisense. And he’s back from a honeymoon and right into the honeymoon phase of TVs. Chris, great to have you on the show, mate.

Chris Mayer (Hisense) — RGB TV technology and backlighting explained

[00:17:23] Chris Mayer: Thank you so much for having me.

[00:17:25] Trevor: Really appreciate it, mate. I genuinely mean that. I— when we talk TVs, I feel like you are just talking about something you’re passionate about. We could have the same conversation about Dungeons Dragons, I’m sure, but, um, let’s just focus on TVs because it is an interesting year, isn’t it? It’s, it’s like we’ve, we’ve got a new— a new life has been given to the TV world because of new technologies like RGB.

[00:17:49] Chris Mayer: Yeah, it’s so true. I think, you know, for you, me, for the whole industry, you know, this is such an exciting time, right? Like it has been probably a good 6, 7, 8 years since we’ve had such a fundamental shift in technology. And, you know, I think, you know, for people like myself that have been educating on the TV space within, you know, the retail sector for Hisense Verges, so it’s my 9th year now, you know, you end up having to sort of tell the same story a lot of different ways. So it is really exciting for us to have a genuinely new tech to talk about.

[00:18:24] Trevor: That’s a really good point you make. Your job is to educate essentially from Hisense headquarters down. Of course, you get the joy of talking to people like me at a product launch when you’re announcing new things, you try and explain it to us. But then there’s the, the retail staff whose job is to be a guide for the buyers in store. You’ve got to tell them in a nutshell what a technology is, in a nutshell what’s new in this television and that television. And that’s a really fascinating challenge. But it’s— it becomes exciting when you’ve got something new. Is that how you found it this year with RGB?

[00:19:01] Chris Mayer: Oh, absolutely. I mean, people are, you know, so keen to understand the technology. And I think, you know, there’s, there’s always opportunities. There’s always, I guess, confusions whenever a new technology comes in. People want to, you know, frame it in a certain way. They want to get their story across. Every brand is going to have different ways they want to explain the technology. I like to And I think, you know, over the years that we’ve been speaking, I like to make sure that, you know, it really has to come down to, well, what’s the customer actually going to get at the end of the day? And I think, you know, when customers are going into store and they’re thinking about what they should purchase, they need to think about what sort of problems am I trying to solve rather than what sort of, you know, obscure, you know, computer science degree technologies do I need to get. And I think this technology that’s come in that we’ve been talking about, this RGB technology, for Australian viewers is just an absolute no-brainer. I can’t think of a single level negative when it comes to Australian customers in getting this technology in their home.

[00:19:56] Trevor: And let’s go back to basics. Even though my listeners have definitely heard me and other brands talk about RGB, how does Chris Mayer from Hisense describe RGB when you’re at a family dinner party and you’re, you know, elderly aunties like, what do you mean RGB?

[00:20:14] Chris Mayer: Oh geez, it’s like they’re in the room with me right now. You know, for me, um, I usually— and if you’ll allow me, I usually will describe mini LED, um, because I think it actually really helps as a basis as to why RGB exists. And so I think a really big thing that I like to explain is the way that we’ve lit TVs for so many years now is we’ll have a light source at the back of the TV. A good TV is going to be a mini LED, which means that we have hundreds of light sources. They’re all pointing straight towards you and they’re set up in a grid. And what we’ve doing is we will light the TV by having maybe a blue light that’s covered in some sort of coating, and it goes through a whole bunch of layers, quantum dots, all this complicated stuff. And what you get at the end is a bright white light. And that’s what we’ve been trying to do for, you know, the last 9, 10 years, is we get a bright white light, and then what we do is we close it down to the red, to the green, to the blue, to the mixture of colors. That you want to see, whereas RGB completely flips that. And this is why it’s such a cool technology. Instead of going all the way up to white and then cutting it down to what you need, which is costly, which creates bright blooming areas on your screen which can ruin the image, what we do, uh, with this technology is we say, well, you want red? I’m just going to turn red on, and that’s it. We just turn on the color that you actually need to see. So I think of it as an additive rather than a subtractive, destructive. And what that means for the customer is colors are going to be exactly as they’re meant to be, 100% Cinema Color accuracy. And also we’re saving electricity because we’re not wasting energy trying to get up to a white and then bring it back down, which is awesome. Like, this is— it’s better blacks, it’s better brightness, it’s better color, and it actually costs less to run once you’ve got it, which is crazy.

[00:22:08] Trevor: Do you think it’s important for people to understand actually just what a TV is. Like, I look at it and I go, okay, hang on a minute, um, let’s, let’s look at a TV from the side and, and cut it, you know, do a cross-section. I think people understand a cross-section. And you go, okay, so on the front you’ve got what you think is the TV, but actually that’s multiple layers. And, and the, the layer at the back in a, in a good mini LED TV, as you say, is light. In the past, the light was still the back layer, but it was kind of projected in from the side, but there was light. The light is the basis of it. And then in front of that are, as you mentioned, there’s layers that might do different things. So a quantum dot layer is about refining the light in a certain way to achieve certain things, and it might be color. And then there’s the actual LCD panel, which is the thing that kind of opens and shuts little shutters to show whether or not there’s a picture here and what color it needs to be. But see, the LCD panel means nothing without the light, does it?

[00:23:06] Chris Mayer: 100%. I mean, if you, if you’ve ever had an old-school Game Boy, and I know we both like this, if you’ve ever had an old-school Game Boy, it doesn’t matter what that LCD panel is trying to do if there’s no light. And, you know, back when those systems were first made, they didn’t have a backlight. And so you had to buy lights that you would project onto the top of them so you could even see anything. So you’re exactly right. If I have an LCD panel, that is essentially redundant. It actually doesn’t matter unless I can send light effectively to it. And that’s really what RGB, what mini LED, what OLED, what all these technologies are at their core is backlights, they’re lighting solutions. And then really, you know, we’ve actually solved the LCD panel. The LCD panel has been solved for years now, how we open and close it and how we show the colors.

[00:23:53] Trevor: That hasn’t advanced because we’re able to create the right number of pixels. So we got to 4K and even more in some, some brands. Yeah, we’ve, we’re achieving the right clarity and speed of it happening. So it’s able to do amazing things to keep up with whatever is being shown that panel is fine. And back, you know, I guess 10 years ago, we were calling them LCD LED TVs or LED LCDs because it was, it was a way of describing what light source was being used to, to show us that LCD. And so what, what you’re effectively saying is by using RGB, we can remove some layers between the backlight and the LCD. That means that we’re getting more power efficient, but most importantly, more color accurate picture.

[00:24:40] Chris Mayer: That’s exactly right. I mean, think of it like, uh, something being pure, and the more you start to filter it, the more you start to add to it, the more you start to obscure it, it’s going to make it less and less refined, right? So with us, if we’re starting from pure red and then we don’t go through all these extra layers and we just go essentially straight to the LCD, at that point we started with red, we ended with you saw red. That’s it. That’s all it needs to be. And previously, you know, we had to do all these extra filterings and these extra things because the color we were starting with just wasn’t accurate enough. And so companies like Hisense have done such an amazing job of creating these, you know, color master filters and these amazing systems that kind of trick the light into getting to the color it needs to be. But now we’ve made a technology where we literally don’t even need to do that anymore. And I think that’s what makes it exciting. And as you say, because there’s no filtering, there’s no extra processes, it’s cheaper to run, which is— that’s a big thing.

[00:25:37] Trevor: The challenge for the industry, for retailers and for the poor consumer is there’s a lot of RGB and that’s great. It means that it must be the good thing because everyone’s gone, hang on a minute, we’ve got to get into this, right? And I don’t want you to talk about another brand because you’re here to talk about Hisense, but in the sense that you are aware that there’s a bigger market out there, How do you pitch that people choose Hisense RGB?

[00:26:04] Chris Mayer: That’s a very good question. You know, we’ve been thinking about this a lot. And, you know, one thing I would say, you know, if you’re going for like a purist approach of how to pitch this, I’d say, look, we were first to market. We actually created this technology and we were the first to bring it to a consumer product that could actually be used in a house, which is something we’re really, really proud of. But if I’m being pragmatic, that actually doesn’t matter. Let’s be very honest. I mean, I love that we’ve done that. I love that we’re first to market. What I think consumers should really think about is, okay, RGB is fantastic. You’re getting 100% color accuracy, you’re getting a certain brightness level, you’re getting all these things right. Most brands are going to be offering some version of that. I think what you should then look at is, okay, if the top thing that I’m looking for is solved, which is RGB, then what I now need to look at is what about all of the sub-things that are going to improve this TV experience? And I think that’s where Hisense offers, you know, something that actually backs up the RGB experience. If I’m buying, you know, a UR9, for example, which is our, you know, higher-end RGB TV, I want to make sure that I’m buying something that’s actually got a bit of staying power. And so, you know, you start looking at the standards that it supports, you start looking at the other things that support that technology. It doesn’t matter if I have RGB if it doesn’t support Dolby Vision, for example. Like, that’s kind of crazy, do you know what I mean? Like, these are the sort of things where as a consumer I kind of think about it the same way I like to approach going to a car dealership. Uh, you know, I know you know a lot about cars, I know a little bit about cars, but when I walk into a car dealership, I want to make sure that I don’t look like an idiot when I talk to the car dealership person. So as a consumer, it behooves me to just learn a little bit. I don’t expect customers to learn everything because, to be honest, when I speak to salespeople in store, they still don’t know everything. You know, this is something that they’re still learning. They can’t. There’s too many things.

[00:27:54] Trevor: To their defense in any sense, they’ve got a lot of products and they’re very rarely a TV specialist these days. So they could be asked about a TV, a phone, a laptop, or a speaker. So they have to know the top end. And so it’s kind of— so thinking about Dolby Vision or IMAX certification or, you know, the sound that comes built into the TV, you know, you’ve got some pretty impressive sound in a range of your TVs. The car equivalent is like saying, saying, look, I, I, I, it has to have Apple CarPlay because that’s how I interact, but am I okay with it being wireless or not? You know, I compromised on my car. I went, I don’t need it to be wireless, I’m happy to plug my phone in because I wanted that car. Um, that’d be like going, you know what, I’m not a movie buff, so maybe I don’t need Dolby Vision, or I watch movies almost exclusively, I must have IMAX certification and Dolby Vision. So that, that’s, it’s, it’s a list of credentials, I guess, that, that come alongside it. I would give you another one, and that, that is glare-free, you know, reflections in Australia are such a big thing. And I think that, you know, weighing that up as a feature is a critical one as well.

[00:28:57] Chris Mayer: Yeah, 100%. I mean, this is exactly right. So knowing that we have a range of manufacturers that have followed Hisense, you know, as the creators of this technology to, you know, it’s humbling for us to see that, you know, we’re a brand that I think many years ago people would have said, oh, you know, they’re just copying the tech that’s out there. We haven’t been that for, you know, 5, 6 years now. You know, we’ve been leading this space for such a long time and being the people people that actually created this technology that everyone’s now doing, like, that’s something to be really proud of. But exactly as you say, now you need to look for the other things that haven’t been solved universally across all of those product offerings. And as you say, you know, with the example with Android Auto, you know, when we look at the TVs, like, for me personally, like, I, I will not buy a TV unless it has all of the standards covered and future standards. You know, a big thing for me is I’m— we look at the average turnover rate of the main TV in a house, and, you know, the stats are still sitting at about 5 5, 6 years. Is that about right? You know, that the person’s going to buy that TV, they expect to hold that TV and enjoy that TV for 5, 6 years. So for us, you know, we’re really proud that we were one of the launch partners with Dolby Vision 2, let alone Dolby Vision. And I know, and I won’t ever mention other competitors when we talk, but I know there’s other brands that are offering RGB offerings that don’t even have Dolby Vision 1. And for me, you know, you say if you don’t like movies, you don’t have to worry about it, but it’s, it’s not really true, right? Like, Dolby Vision is on essentially 80% of the content that you’re going to be watching. So for me, like, that’s a really big thing. And knowing that I’ve got a standard that’s actually supported moving forward is massive. And to your point about glare, that is such a, such a big one. You know, being able to have a TV in a room without having to close down every single blinds. You know, we live in Australia, we’ve got this beautiful, you know, these long, long days with so much sun coming into the house. And the way my house is configured, I’ve got two full windows before right where my TV is. And so I don’t want to close down the blinds every time I watch TV. And so I don’t because I’ve got a high sensitivity.

[00:30:57] Trevor: What do you think of the, or how do you describe the buying decision around just TV backlighting technology today? Because as I said, it used to be there was, if we go back to plasma days, it’s evolved a lot since then. And I thought it was, I thought it was simplifying, but then now we’ve added kind of RGB. So we’ve got OLED, we’ve got RGB, mini LED, and then there’s obviously still, I don’t even know what we do. We just call it LCD because it’s not really the right example because because everything’s an LCD. So what do you describe everything that’s not mini LED? Is that just edge-lit? Like, how do we— because there’s a lot of TVs and the thing is they hit the value end of the market, Chris. And that’s, that’s the area where I worry about people thinking they’re getting something that they’re not.

[00:31:43] Chris Mayer: You know what I mean? Yeah. Yeah. I think that the— I think you’ve hit the nail on the head. Interestingly, we’re now in a market where if customers come in and they are looking for a high-end TV, then the information that’s laid out in front of them actually incredibly clear. They know they’re going to be looking for either an OLED or an RGB TV. They should know the standards that they’re looking for. They, they should understand whether it’s anti-glare or not, and they’ll be able to see those things represented pretty clearly in, in information. You know, Hisense, you know, one of the things, and one of the reasons why I’ve, I’ve stayed at this company for so long, is that we are really, really transparent with our information. And it is quite interesting as you go down the range and we go, okay, well, I’m going to look at the entry-level offerings by most brands, and it does get, as you just kind of hit the nail on, it gets a bit more confusing because now we’re not saying mini LED, now we’re not saying really anything. We know it’s an LCD TV. Is it direct lit? Is it edge lit? How many lights make it up? And what, what is, what does it actually do for me? And so we’re very clear here at Hisense, you know, every single one of our TVs except for the Canvas TV, which we very clearly say is a direct lit TV. And for your listeners, direct lit means that it’s lit from behind facing towards the viewer. That is by far, I think the industry has agreed, the de facto way that you should light a TV. And edge lighting is essentially lighting from the side using mirror systems. It’s kind of cheating a backlight system. And it was good when it was invented about 70 million years ago, but really it’s not something that consumers should be— with the amount of choice that you just highlighted that they can have, they shouldn’t be walking home with an edge-lit TV unless it’s a specialty product like a Canvas or a Frame or any of those products where that is actually designed to be able to go down 5% brightness, it’s designed to have art pictures on it, like that’s, that’s solving a different problem. But for the average viewer, they really should be working out with at least a direct.

[00:33:39] Trevor: But how do we know though? That’s my challenge as I’ve been looking into this is to go, as you mentioned, at the top end there’s just so many specs listed. It’s great. It’s got HDR, this Dolby Vision, that whatever the thing is. But at the lower end, whether it’s by choice or just, and I’m not going to say neglect because it’s not neglect, it’s just that I don’t I don’t think it’s seen as important. And again, we talked about retailers and with no disrespect to them, I’m not even sure they would know the answer if you ask them, is this edge-lit or direct-lit? If you’re talking about a, you know, $700 TV, I’m not sure the retail store staff should even know that. Is there a way of knowing other than pulling it apart?

[00:34:18] Chris Mayer: That’s a good question. I mean, look, you know, my company has an R&D facility so we can rip open any TV we want and have a look at it. I’m sure, you know, you have the facility to sometimes do that too. But for the average customer, I think what I would suggest is if you know that you can’t know, then you should only buy brands at that price point where you know the answer. And I think it’s as clear as that. If I can’t confidently say whether that TV is running inferior technology or not, and the company itself won’t tell me, then I think the clear choice is just don’t buy that product and, and switch to a product in that price band. Do you know what I mean?

[00:34:52] Trevor: That is brilliant. That is a great way of looking at it because because as someone who’s trying to be informed, and I’ll be honest with you, Chris, I have tried to be informed on this. I have read so many spec sheets and I fully don’t know. And I’m lucky I’ve got access to people who I can sit down and I did say to someone, you know, edge-lit versus direct-lit. And they were like, no, we’re all direct-lit. I’m like, thank you. But that’s not a conversation every consumer can have. Have because they don’t have that person access to them. So the simple message is, if you want to— if you want the best picture, it needs to be backlit. So that means that the lights, as you say, are on the back of the TV pointing forward to you and shining through the LCD panel and whatever else is there to give you— to give you the best brightness, contrast, picture, and bright everything, color you want that is possible from that technology. RGB being the most superior of those standard LCD technologies.

[00:35:49] Producer: That’s right.

[00:35:50] Trevor: If you can’t determine, or it says it’s edge-lit, which is great if they’re, if they’re saying that in the specs, you need to know that you’re buying edge-lit likely at a price point, and that’s fine if that’s the reason it is edge-lit, totally cool. And as you said, edge-lit was the, the, the great thing when it came out, and you know, probably 5 years ago we were still like, that’s still cool, because we haven’t really democratized the backlight technology. Maybe, maybe for more than 5, but the fact is, if you don’t know the answer answer, then go with an answer that you can give, which is in your case, Hisense, everything but the canvas is direct lit.

[00:36:31] Chris Mayer: 100%. And this is a big thing. One of the things that I’ve really loved, and you’ve seen similar things where back when I was a salesperson in retail stores, that’s where I started my career. Back when I was in stores selling products myself, my biggest thing, and I’m sure not all salespeople are like this, but my biggest thing was if I can get the customer the exact right product for them, then I’m probably see that customer again. And so that’s the attitude that I had. And so I would always spend time with them asking all of these sort of qualifying questions. And I think if consumers want to protect themselves, they should pre-qualify themselves about, well, what is it that I actually want out of this TV? And I know it seems a little silly sometimes, uh, you know, and it’s interesting, I was just talking to my now wife, um, and it’s really lovely to be able to say that. And her, her, one of her really close friends— this is a great example because this just happened a few days ago— one of her really close friends said says hey Chris works at Hisense um can that— Can he help me uh get a bit of discount on the TV? And I said yep absolutely no worries! Um could you give me any more than just that sentence because it’s not enough information we have a whole range of TVs. Uh I say do they let us know if there was price ranges what sort of rooms were going into all those sorts of things right? And my lovely wife was like ah just ya know cheap TV and I’m like no no no no no no no no! No no no no can you please tell him please to go away from our house for 2 weeks ask or something?! Yeah yeah exactly so she goes oh okay fine whatever but don’t call again until after Christmas time which happened about her, two days later when this guy rang up asking how much money did I make off his purchase… So anyway back onto your question: um, just one of the questions that I asked you. And she did. And of course the answer wasn’t, I just— I don’t want a cheap TV. The answer was, I have this really light-filled room, um, could you recommend a TV that works in that? Because my current one doesn’t.

[00:38:02] Trevor: That narrows down the list to something that’s likely going to have glare-free. Exactly. It’s interesting because one of the questions— and people listening to this know full well when I take talkback from people and they ask, I want to buy a new TV, and first question is, what budget. Second question is, is often, what do you watch? Um, yeah, because sometimes, uh, it’s, it’s a specific app and it, it, it’s got capabilities or compatibilities. Sometimes it’s a type of content, um, and that matters. And then you talk about placement of the TV. There’s so much to know. And I think that, you know, the conversation about Edge versus, um, Direct Lit is nerdy as all heck, but I just I just want people to understand that if it, if it looks too good to be true, maybe that’s why. Maybe, maybe you are on a budget and you do want a sub-$1,500 TV or sub-$1,000 TV, and that’s cool. There’s some great TVs at that price point, but you just need to understand if the jargon looks like you’re getting something that’s comparable to something that’s far more expensive, is it really comparable?

[00:39:08] Chris Mayer: Yeah, I think that’s reasonable. And I think we’ve kind of, you know, in through this discussion today, we’ve kind of uncovered that actually the lower you go down in the price bands, the more at risk you are of stumbling across, let’s say, a technology landmine where it appears to be something else, right? And so I think, you know, I would be so confident in saying that, you know, the entire industry agrees that Direct Lit is superior to Edge Lit, that if you have a choice in that price band that you’re operating in and it can be a Direct directly, just get the direct lead. Like, I don’t think that you even need to educate yourself on what it is or how it works. I think we’re just— it’s just one of those de facto, like, we actually know that the answer is there. Um, but there’s other questions that I think you should, uh, as a consumer, I guess, be asking. Um, and if you want to sort of get past the bamboozling that a salesperson might do, because that’s another layer, right? You know, these salespeople, I would say I speak to lovely salespeople all the time, and most of of them, um, are looking to get the customer into a really good TV. But every now and then you’re going to speak to someone that may not know that much about TVs and might just be directing you to a margin-rich product. So as a, as a customer, um, I think the biggest one is the first question that I wrote, a little sort of question that you should ask, because if the salesperson says it’s got really good motion, it’s 4K, that’s— every TV does that now essentially.

[00:40:28] Trevor: It’s very, very hard not to get a 4K.

[00:40:29] Chris Mayer: You know, like if you go into a store and the salesperson’s got the Netflix app Oh wow, mate, I tell you what, this one’s got so much Netflix. Uh, it’s got all of the Netflix, you know, those sorts of things you seem to be a little careful, right? So I say if someone says, you know, it’s got motion, it’s got 4K, um, it’s got Netflix, you’re like, beyond 4K in motion, what actually makes this TV picture better than the one right next to it? You know, just throw that question back at the salesperson and say, well, okay, cool, that’s great. Uh, I can see that it that. Beyond that, what else does it do? What else is it actually going to do for me as a customer? I think is a really important question to be asking, right? And yeah, there’s so many things. I think the other thing that you need to look at as well is, you know, one thing that Hisense has done is we’ve extended down pretty much throughout the whole range, all the way down to our U6, and that Dirviolay audio tuning. And I know other brands, to give them credit, also have, you know, some sort of audio tuning as well on, on most of their products. But at the end of the day, our research has shown that most customers, when they buy their TV, they don’t consider sound at the purchase point. Yeah, overwhelmingly. And so we’ve done a lot of efforts to make sure that, you know, if you’re buying one of our RGB TVs, the sound coming out of it is actually pretty phenomenal. You’re getting, you know, 4.1.2 audio channels, like it’s doing side firing, up firing, front firing. It’s got dedicated subwoofer. Like it’s very, very good.

[00:41:54] Producer: Good.

[00:41:55] Chris Mayer: But if you are in that sort of budget space, um, you know, that’s one of the first things that drops off on the TV is, yes, cool, it might be Direct-Lit, but then the sound might be just 2-channel with no sub, and it’s going to be pretty tinny when you get it home. So either get a TV that’s got good sound or consider investing in a soundbar as well to sort of match with that.

[00:42:15] Trevor: Good advice, mate. It’s a, it’s a wild and crazy ride you’re on, but you’ve, uh, you’re in I reckon you’re in your best year. This is a fun year to be in TVs, mate.

[00:42:24] Chris Mayer: Oh my God, it’s amazing.

[00:42:26] Trevor: Yeah, I mean, it is. It’s so cool to look at an RGB TV next to a previous generation TV just because the color is so rich.

[00:42:36] Chris Mayer: It’s just— Can I give you one nerdy example of what really got me excited about RGB, if you’ll allow me? So I got back from my trip. I hadn’t played video games for 6 weeks because I was a good husband and we actually went out and did adventure holiday things. And, you know, we didn’t look at a lot of TVs, so I missed them. I longed for them. And so when I got back, I actually bought on my Xbox Series X, I bought the, the new James Bond game, 007: First Light.

[00:43:00] Trevor: Right.

[00:43:01] Chris Mayer: And because it’s a newer game and because my TV is an RGB right now and because it supports Dolby Vision, I was able to dial the brightness up on this game from its base setting of 250 to 1,000. And the glare coming off the rocks with the sun hitting in was actually like, like I was outside. And it was the first time I played a video game where the technology of the TV kept up fully with the video game, and I was able to get this like visceral, weird, otherworldly experience of this brightness, feeling like I was outside. And it just made the game feel so immersive. And that’s kind of what’s on offer with RGB. I think, you know, you and I, you and I would agree that it’s very difficult to buy a bad TV. TV now, you know, TVs are all pretty, pretty good. They’re all pretty good. Like, you can go into a store, you can throw a rock at a TV— please don’t do that— but you’re going to get a TV. Uh, but I think it’s the experience you’re looking for and what are you actually valuing. And that for me was like, okay, now I, now I can’t have any other TV now that I’ve had that.

[00:44:00] Trevor: It’s actually the little things these days that are going to make 100%.

[00:44:03] Chris Mayer: Yeah, 100%.

[00:44:04] Trevor: Well, mate, I can’t wait to catch up. I’m sure we will soon. And, uh, hopefully more people are a little bit more educated about TVs of 2026 and, uh, and the Hisense range as a result of chat, mate.

[00:44:14] Chris Mayer: Amazing, super appreciate it.

[00:44:19] Voice Over: You’re listening to the EFTM podcast. You can text Trev now thanks to Vodafone on 0477 657 657.

[00:44:31] Trevor: Great to have your company. Damien’s on the line. G’day, Damien.

Damien — NBN provider price rise and telco switching rights

[00:44:38] Damien: Hi, mate, how are you?

[00:44:38] Trevor: Mate, pretty good. Um, you got some advice price for people.

[00:44:42] Damien: Yeah, mate. So last week, Tangerine Mobile sent out an email to everyone because that, that their price rises are going up. So I’m with Tangerine, or I was with Tangerine because of the whole takeover of Buddy Telco.

[00:44:53] Trevor: So you were originally Buddy Telco and then Tangerine bought essentially Aussie’s low, low revenue user base through Buddy. And so they didn’t keep the Buddy brand, they just converted it all to Tangerine, did they?

[00:45:06] Damien: That’s correct. That’s correct.

[00:45:07] Trevor: Okay, wow.

[00:45:08] Damien: And then they announced, they sent me an email last week and this will make sense why I’m telling people this one as well, saying there’s a price rise as of the 1st of July. And I think I messaged you and I messaged the group and I said to everyone, hey, price rise coming. Everyone’s like, churn. And I said, yeah, I’m going to, don’t worry. So anyway, I looked at when their terms and conditions and they say no refund if you like for pro-riding of a month, okay? Then I looked back and I said, oh, when does my month start? Start. They sent that email the day my month had kicked in.

[00:45:41] Trevor: So, wow.

[00:45:43] Damien: So the day my internet started was for this month is the day they kicked in. So I went looking around, I found Superloop, and I emailed— I rang Tangerine and said, hang on, this is not competition fair. You should have sent this email, there’s a price rise on the 1st of June, giving people 30 days and competition rights to shop around. So I won’t be paying the $99. And they said, oh no, no, no. I said, put me through to your next person. So they put me through to somewhere else. And I explained, they said, no, you’re not paying until the 8th of July. I said, you don’t understand. So they put me through an escalator to the third person. They understood what I was saying, ’cause I said, you know, Competition Act, they didn’t give me the rights to look. And they said, no, we understand. So they said, as soon as you cancel with us, as soon as you sign up with the other people, let us know and we’ll waive that $99 fee. And they waived it and it’s all done.

[00:46:29] Trevor: Right, but if you hadn’t have rung, they would’ve charged you for the month and then you would, so you basically would’ve paid for two telcos for one month.

[00:46:36] Damien: Exactly right. So the $30 a month I’m saving with Superloop would have been eaten up in fees for $99 with, with, uh, Tangerine.

[00:46:46] Trevor: And your advice is you need to call and push through the, uh, customer escalations team.

[00:46:52] Damien: Yeah, because if they— because they legally have to give you generally 30 days with a price rise before anything happens. And they tried to send the email the day that my invoice was coming out.

[00:47:07] Trevor: And mate, it’s dodgy as hell. And it’s funny because it rung a bell with me. I’m thinking, why have I heard this story before? And there’s a guy on TikTok. I don’t know if you’re on TikTok, but he legit comes up in my feed all the time because he is, mate, I don’t know. I hope he’s got a day job that’s paying him well, but he just rips apart consumer fraud basically. His name’s Simon Berry. If anyone’s on TikTok, it’s Berry, B-E-R-R-Y, Berry the Fraudster. Facts is his username, right?

[00:47:35] Damien: That’s right.

[00:47:35] Trevor: And so I first caught up in his stuff because he’s smashing Adrian Patel and the whole balance of legality around promotional scams and the idea that you don’t know how many people are in the running to win a prize, even though you’re an entrant in the prize. You’re buying tickets, you’re not really buying membership and all that kind of stuff. Kind of stuff. Now he’s also exposed things like Hoyts for, you know, adding on ticket charges to the end and they’ve, you’re not advising it up front. And he reads the ACCC rules and puts them on the screen. It’s brilliant. And he’s done this story on, on Superloop cancellations.

[00:48:16] Damien: So that wasn’t Superloop, but that was, that’s Tangerine, but Superloop had the same thing.

[00:48:20] Trevor: That’s where I’d seen this concept, right? And so I can’t believe that it’s not like that more than one telco even had that policy.

[00:48:28] Damien: Well, they legally, if they’d sent out the email the 1st of June and I missed it, then that’s on me. But they didn’t send it out to give me enough time to shop around first before canceling my contract. And that was the whole thing. So I don’t know how many other people within this month have probably canceled or moved after seeing it, but just saying I’ve got to pay the $99 It’s crazy.

[00:48:51] Trevor: Yeah. So firstly, it’s a word of warning. If you’re about to churn, check the terms from your existing provider and make sure that if it’s caught up in this kind of thing, you either need to churn on a certain date or you need to make sure that you can waive the 30-day cancellation notice. And secondly, frankly, I’m not a fan of being with a company that does that.

[00:49:13] Damien: No. And the other thing was is I put on the Man Cave, they gave me a code. And I think one person signed up after I I put that code up because I joined Superloop because I got a deal for $69 or $79 for 1000 speed for the first 6 months. So trying to help out the man cave as well. They gave me a code to put on there and someone added it. So referral system.

[00:49:35] Trevor: So giddy up. I mean, there’s a few companies with that. Aussies got referrals, but yeah, mate, shop around and know your rights. Sounds like the plan. And by the way, and I haven’t, I haven’t reread it or looked at it it, but Simon Berry goes into quite great detail about whether or not what we’re talking about is actually allowed under Australian consumer law, under the ACCC regulations. So there’s a chance that what they’re doing is actually not allowed. And I wouldn’t, I wouldn’t mind betting that there’s not a— what do they call it— class action, but a bit of a swathe of people that have to go, hang on a minute, we’re going to go for refunds here, who over the years have been charged these kind of cancellation fees.

[00:50:16] Damien: Yes. Well, don’t forget also Tangerine Mobile introduced a 1% surcharge on credit cards where Buddy didn’t. And they didn’t say that in their fine facts when you, when they, until the first credit card fee came out and went, oh, why is it $99.99 a month now?

[00:50:29] Trevor: When does that stop happening? Remember they’ve got a— October. October. October this year. I thought it might’ve been July. Yeah.

[00:50:34] Damien: You know what? I can’t wait for that. You know, when people go, are you gonna pay more? I said, yeah, I’d rather know what I’m paying upfront than even if it is an extra 20 cents. I know it’s 20 cents straight away.

[00:50:42] Producer: Yeah.

[00:50:42] Trevor: Also, if your business can’t afford absorb 1%, then I’m not sure. I mean, for a cafe, I get it. But for large organizations, if prices go up and they blame that, that’s a G up.

[00:50:54] Damien: Yeah. Anyway, there you go, Trev.

[00:50:55] Trevor: Thanks, legend. I’ll let you get back to doing some hard work.

[00:50:59] Damien: Oh mate, it’s always hard work end of financial year.

[00:51:01] Trevor: Go, go, bro. Cheers, mate.

[00:51:03] Damien: See ya.

[00:51:03] Trevor: Good to talk. Yeah, I caught up with Damien literally on the 30th of June. I know you’re probably hearing this much later than that, But dude was hustling. Like when he answered my call, hustling, I love it. It was so exciting. It was like being in the office with him. And he was hustling in sales. Very cool. But yes, buyer beware and contract beware. Just check the cancellation terms of your telco, especially your NBN telco, before you switch and churn to someone for a better deal.

[00:51:37] Voice Over: Helping Australians with tech questions for over 15 years, the EFTN Podcast with Trevor Long.

[00:51:46] Trevor: Thank you, folks. Great to have you listening. I appreciate it. I appreciate you downloading. I appreciate you engaging in the show. If you’ve got a tech question, I’d love to hear from you. I’d love to help you. I’d love to talk to you. It doesn’t have to be a question. It can just be a statement or a conversation you want to have. Um, 0477 657 657. Thanks to Vodafone. Send us a text and we’ll happily get you on the show. Producer Rob will be in touch and that’s what exactly what we’ll do. So yeah, look forward to hearing from you folks. The EFTM app is, oof, so close to being released again for iOS, a new version, which streamlines the whole process of signing up for the comps and entering the comps. But right now, if you’ve got the EFTM app, doesn’t matter whether you’ve got the old one or the new one, We’ve got 2 sets of JBL Live Beam 4 true wireless headphones to give away. 2 sets. So there’s gonna be 2 winners. They’re $250 each. Next week, UniDen smart home security pack. I think the week after that, I haven’t put it in the app yet, but I think the week after that I’m going to give away some Lego, some of the Lego Smart Play. Then we’ve got a UniDen Dash View dash cam. So cool. And we got 2 winners in that one, I think. Unit in Dash View dash cam. I gave away a voucher to JB Hi-Fi a couple of weeks ago, and the person that won that bought a Unit in Dash cam. I thought that was so cool. That was really, really cool. We’ve got some cool prizes coming up, including in August sometime, a big brand new RGB TV. I’m not going to say anymore because it’s not on the app yet. Terms and conditions have not been published. Relax. But we’ve done pretty well. We’ve had competitions every week, uh, this week, this year, um, and that will continue and ramp up until the magazine comes out. And there’s one of two things going to happen when the magazine comes out. Either we’ll have a great bunch of weekly prizes published in the magazine but available continually through the app, or there’ll be one massive prize. And that purely depends on how the next, oh, month and a half goes cash flow-wise. If everyone pays their bills, I have set aside an enormous chunk of cash in the marketing budget to go towards something that I’d love to give away. But if it becomes stressful, I shall not. Anyway. That’s enough, let’s wrap it up. Hear from you soon, get in touch. And in the EFTM app, you can click Ask Trev and just ask me a question there, folks. It’s that easy. See you guys.

[00:54:29] Voice Over: Join the conversation. Head to eftm.com and click Ask Trev.