NBN’s March data shows 1 million more on higher speeds – with work to do

Congestion is up, installations done right first time are down and faults being rectified on time are down – bad news for the NBN, but in reality another great month as we look at the new monthly report card for the NBN for just the second time.

3.7 million homes and businesses are now connected to the NBN and the really amazing statistic is that in one year the number of people on those slowest plans of 25mbps or less has dropped from 84% of homes to 63% this month.

That’s a million homes that have switched up a gear to the 50mbps or higher speed plans after a significant change in NBN wholesale pricing structures saw people on 25mbps get 50 for the same price.  Largely that’s thanks to Telstra implementing a speed improvement at no extra cost for almost a million customers.

It’s an important step up as the NBN perception is often based just on people’s experience with speed, the other indicator of someone’s NBN view is their own connection timeframe – when is it coming and how complex was it to get installed?

Installations show up in this month’s data with the “right first time” numbers dropping from 89% to 87% – however NBN sources tell EFTM this is due to the clearing of a backlog of installations that were unable to be completed first time – so a large number of connections this month were in fact failed the first time some months ago – that backlog being cleared will bode well for the stats in the months ahead.

Congestion is up to 18 minutes – PER WEEK .- from 12, and it’s still nothing to blink at.

All in all – more solid progress.  With FTTC about to kick off, and the HFC network roll-out recommencing – the coming 4-6 months will likely see a dramatic increase in connected homes – as that ramps up, the challenge for the NBN is to keep the installation and customer service numbers on track.

Recent Posts

  • Tech

2026 will be the battle of “RGB” in TV technology – what. the. heck. is. that?

If you're still catching up on Quantum Dots, OLED, Mini LED and are thinking that…

4 hours ago
  • Tech

NBN gets set for the final roll out of Fibre upgrades to another 600,000 homes

The NBN is getting ready to lock in the final stage of the Fibre to…

10 hours ago
  • Motoring

The stunning new BMW iX3 is a vision for the future realised as Neue Klasse comes to market

BMW has revealed the first new model to be designed and engineered under their 2025…

13 hours ago
  • Tech

Best in Smart Home – The SwannBuddy 4K Video Doorbell with AI wins at the IFA Innovation Awards

The SwannBuddy4K Video Doorbell with SwannShield™AI Voice Assistant has been given an Honouree accolade for…

20 hours ago
  • Tech

360 degree security camera coverage and smart AI capabilities come to Reolink security lineup at IFA 2025

Reolink is a bit of an upstart when it comes to home security but having…

23 hours ago
  • Lifestyle

LG unveil its AI plans for your home appliances at IFA 2025

LG has announced its vision for AI-powered living at IFA 2025 under the moniker “LG…

1 day ago