In addition to all three major telcos offering extra data for all users during the COVID-19 crisis, Optus and Vodafone have announced additional support for frontline healthcare workers.
Optus is waiving mobile access fees for three months, while Vodafone is offering a two month credit to registered health-care workers.
At Optus, CEO Kelly Bayer Rosmarin says “These are trying times and we recognise that our health workers are putting themselves on the frontline day in day out to protect and help Australians during this pandemic, and we want to say thank you.”
“We are so grateful to all the nurses, doctors, and other healthcare workers who are working in unprecedented conditions. So, we will be waiving their Optus mobile bill access charges in recognition of their invaluable support and dedication.”
“We understand how much everyone is relying on communications services to keep our communities – including our health professionals – connected. We will continue to work tirelessly to maintain the strength of our network and to prioritise critical service needs,” Ms Bayer Rosmarin said, “We are proud to recognise and support the heroes on the front line who are supporting us.”
Vodafone’s CEO Iñaki Berroeta spoke of the offer to our health-care heros, saying “We recognise frontline healthcare workers are working in extraordinarily challenging conditions as they
care for Australians in need,”
“To support those who need it most at this time, we are working on a number of additional initiatives, including this offer for registered health practitioners.”
Both Telcos hope the relief allows Healthcare workers to focus on their jobs and family during this crisis.
Meanwhile, both have also confirmed they are suspending any action over unpaid bills for the months ahead.