I’ve said for a long time the difficulty with buying headphones is that they are almost impossible to really try out before you buy them. This month JBL launches an aggressive plan to counter that with a 30 day money back guarantee offer on five of their key headphone models.
In some retail stores you can try on some over-ear headphones for a sense of comfort, but how are you really appreciating the sound when you’re in a retail store.
Then with in-ear headphones you’re basically taking my word for it and hoping they fit well and sound great.
JBL is backing themselves with a try it, love it or return it guarantee. This means that if you buy a pair of JBL Reflect Flow Pro, JBL Live Pro 2 TWS, JBL Live Pro+ TWS, JBL Tour Pro Plus TWS or JBL Tour One headphones – you’ve got peace of mind.
Buy them, wear them, listen to your favourite tunes in your normal listening zone, out for a walk or in the backyard – find out how well they really fit.
If you love them – perfection, and honestly, you’re going to love the sound. But, admittedly, with in-ear headphones in particular – you run the risk that they don’t feel comfortable in your ears, or they simply don’t fit.
If that’s the case – take them back. To the store you bought them from (if participating in this offer), and get a full refund.
The stores participating are JB HiFi, Harvey Norman, Bing Lee, The Good Guys and Big W.
You need to take the headphones, all the original packaging and cables, and your proof of purchase back to the same store you got them from.
If you buy from JBL online, you can call customer service to sort the return process.
Honestly, this is a game-changer for the headphone market. Being able to buy with that level of confidence is a massive deal, and I think will help JBL win over many potential buyers.
More details on the JBL website